Privacy Policy

Privacy Policy Notice for Sisu Boston Physical Therapy and Performance, LLC

At Sisu Boston Physical Therapy and Performance, LLC, we prioritize your privacy and the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website and services. By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website.

Information We Collect

We collect information to provide you with a better experience and to ensure the effective delivery of our services. The types of information we collect include:

  1. Personal Information:

    • Voluntarily Provided: Name, email address, phone number, and any information you provide through our contact forms, appointment requests, or other direct communication.

    • Health Information: Details about your medical history, conditions, and treatment plans, provided when you engage with our services.

    • Payment Information: Credit card details, billing addresses, and other financial information required for processing payments.

  2. Automatically Collected Information:

    • Cookies and Tracking Technologies: Information such as IP address, browser type, access times, and pages viewed, collected via cookies and similar technologies. This data helps us improve our website and services.

    • Website Usage Data: Information about your interactions with our website, including navigation patterns and click-through rates.

How We Use Your Information

The information we collect is used to:

  1. Provide Services: Deliver personalized physical therapy services, schedule appointments, and respond to inquiries.

  2. Process Payments: Handle billing and payments for services rendered.

  3. Improve Our Services: Analyze usage data to enhance the quality and functionality of our website and services.

  4. Communication: Send you updates, newsletters, appointment reminders, and other relevant information.

  5. Legal Compliance: Comply with legal obligations, such as record-keeping requirements and responding to lawful requests by public authorities.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  1. With Service Providers: Trusted third-party vendors who assist in operating our website, processing payments, and providing services, as long as they agree to keep your information confidential and secure.

  2. For Legal Reasons: If required by law, regulation, or legal process, we may disclose your information to comply with legal obligations, protect our rights, or respond to government requests.

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, under the condition that the recipient agrees to maintain the privacy and confidentiality of your data.

Data Security

We implement a variety of security measures to protect your personal and health information, including encryption, secure storage, and access controls. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  1. Access and Correct: Request access to your personal and health information and request corrections to any inaccurate data.

  2. Request Deletion: Ask us to delete your personal information, subject to certain legal exceptions.

  3. Restrict Processing: Request limitations on how we use or share your information.

  4. Data Portability: Receive a copy of your personal data in a structured, commonly used, and machine-readable format.

  5. Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Disclaimer

While we take reasonable measures to protect your personal and health information, you acknowledge that no data transmission over the internet can be guaranteed as completely secure. Therefore, you use our website at your own risk. We are not liable for any unauthorized access to your information unless caused by our gross negligence or willful misconduct.

Contact Information

If you have any questions, concerns, or requests related to our privacy practices or this policy, please contact us at:

Sisu Boston Physical Therapy and Performance, LLC
Phone: 617-396-7265
Email: info@sisuboston.com

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Last updated: August 2024